1. Is  solar water heating a viable alternative to gas or electricity? 
Solar energy should not be regarded as an  alternative to gas or electricity, but rather a supplement. It cannot  completely replace the need for gas or electric heating as there are days when  there is little sunshine. A correctly sized solar water heating system can  provide 60%-70% of a household's hot water needs. Providing more than this is  unadvisable, as too much heat will be generated in the summer. The solar water heater  system can easily be automated so hot water is guaranteed regardless of  sunlight levels.
2. How long  will the solar collector take to recoup my investment?
Jinyi solar thermal collectors are much more  affordable than many other solar water heaters. For a household of four, the  price of a full solar water heating system may be similar to that of a new  electric or gas system. Depending on your location (solar levels) and current  hot water usage, the annual electricity or gas saving will differ. However in a  normal household that spends 25% of its electricity bill on solar water  heating, the full cost of the purchase may be recouped as quickly as 4 to 5  years in reduced bills. You will definitely make considerable savings during  the life of the solar water heater. 
3. Can Jinyi  solar collectors be used in cold conditions?
Yes. Our evacuated tube collectors can be used  in extremely cold temperatures, with solar water heating systems installed in  regions of Russia  that reach -45oC. Surprisingly even at these temperatures the system  can produce hot water with good efficiency due to the vacuum properties of the  evacuated tubes.
4. What happens  if one of the evacuated tubes is broken?
Jinyi evacuated tubes are very strong and not  easily broken, but if the worst should happen, it is very easy to replace the  vacuum tubes. Although our solar collectors possess the capacity to operate  with several broken tubes, it is recommended that broken tubes be replaced  immediately to guarantee efficiency. Replacement tubes are available through  your local distributor at a very reasonable price.
5. Will water  be heated on a cloudy day?
Yes. Although the heat output of the solar  collector is reduced on overcast days, it can still provide significant  heating. If it is a heavily clouded day or raining, then more gas or electric  boosting may be required to retain the water at the required temperature. This solar  water heating system will be automated so you don't have to worry about running  out of hot water on a rainy day.
  6. Can I use a  solar collector with my existing hot water system?
Normally yes. The valves are simply  retrofitted and they can often be used to allow solar energy to  connect to your existing cold water inlet. If your tank cannot accept the solar  input directly, an additional storage tank can be installed to pre-heat the  cold water prior to entering the existing tank.
 7. Are the  solar collectors noticeable on the roof?
If only the collector is installed in the roof,  it should be combined with the roof design perfectly. Jinyi solar thermal collectors  are very thin and can be flush mounted on a roof. From a distance they look  somewhat like a skylight. You may have to check with your local council  regarding building restrictions when installing your solar collector.
  8. Can Jinyi  solar collectors be mounted on a flat surface?
Yes. They may be mounted on a flat roof or on  the ground by using an aluminum alloy flat roof frame. The solar thermal collector  should be installed at a minimum of 20o angle to guarantee optimal  heat pipe operation.
  9. How do I  protect my solar heating system during subzero temperatures?
If your solar water heating system is operating  in areas with subzero temperatures, then freeze protection must be implemented.  The easiest means of preventing freezing is to use a solar controller with a  low temperature setting, so when the manifold temperature drops below a certain  pre-set temperature (5oC/40oF), the pump will circulate  and warm the collector with water from the bottom of the storage tank. The pump  will run periodically, the frequency of which will depend on the outside  temperature. In extremely cold areas, a closed loop using a glycol or water mix  may be appropriate.
10. Will the  Jinyi solar collector be a fire hazard during hot or dry weather?
No. The components of our solar thermal  collectors are all high temperature rated and non-flammable, so even during  strong sunlight with the circulation pump turned off, the solar water heating system  will not catch alight or ignite dry material. The evacuated tubes are cool to  touch even during the summer.
11. Can the  Jinyi solar collector heat water to a high enough temperature?
Yes, in good weather the collector can bring  water to boiling point. Generally this is not necessary and so the system  should be designed to provide a daily temperature rise of around 25-30oC  (45-54oF) in the summer. It is not logical to size a domestic solar  water heating system that can heat the cold water up to 60oC/141oF  in a single day. Because if hot water is not used for one day, the following  day the system will be boiling and dumping hot water via the temperature relief  valve. This is both a waste of energy and water! Please sensibly size solar  water heating system to ensure optimal performance and minimal wastage of  water.
  12. What  maintenance of the solar collector is required?
Under normal circumstances no maintenance is  required. Although Jinyi solar collectors can operate with several broken  tubes, the heat efficiency will be reduced slightly. The broken one should be  replaced as soon as possible.
13. Can Jinyi solar collectors be used for a large scale hot water production? 
Yes. Our solar thermal collectors can be connected in series or parallel to provide large scale hot water production for commercial applications such as schools, hotels or office buildings. There is really no limit to the size of the solar water heating system. Jinyi evacuated tube collectors are ideal where high temperatures rang from 60oC/140oF to 120oC/250oF are required.
14. Can I heat  my swimming pool or spa using a Jinyi solar collector?
Yes. Jinyi evacuated tube collectors can be used  to heat a spa or residential swimming pool. A titanium heat exchanger is  normally used to separate the chlorinated water from the solar collector loop,  avoiding corrosion damage of the copper piping. For any swimming pool that is  to be heated, an insulating blanket should be used to minimize heat loss and  evaporation.
15. Are evacuated tube collectors more efficient than flat plate collectors?
There is little difference between evacuated tube solar collector and flat plate collector when comparing the peak efficiency. In fact, a flat plate collector may actually be higher, but this is under the conditions of minimal heat loss. When it is averaged over a year, the evacuated tube collector has clear advantages. The key points are as follows:
1)The solar vacuum tubes are able to passively track the sun throughout the day due to the cylindrical shape of the tubes. Flat plate solar collector only provides peak energy output at midday when the sun is perpendicular to the surface of the collector.
  2)Air is evacuated from the solar tube to form a vacuum. This greatly reduces convective heat loss from the interior of the tube. As a result wind and cold temperatures have less effect on the efficiency of the evacuated tube collector.
  3)Evacuated tubes are strong and long lasting. It is cheap and easy to replace broken one.
  4)Due to the various advantages of evacuated tube collector over flat plate collector, a smaller collector can be used to provide the same heating performance. For example, a standard household of 4-5 people would usually require a 250-300L water storage tank. Depending on your location, only 30 evacuated tubes would be required to provide all summer hot water needs and a large percentage in other seasons. 
  5)Flat plate solar collectors can produce similar heat output to evacuated tube collectors, but generally only during sunny conditions. When averaged over an entire year, the heat output per square meter of the evacuated tube collector is 25% to 40% greater than a flat plate collector. 
  16. Which  collector is the best value for money?
It should consider the installed cost per  unit of energy produced, rather than just looking at the peak  efficiency levels when comparing solar collectors. For example, collector A may  be 20% more efficient than collector B, if collector A is 30% more expensive,  then in fact collector B may be a better choice, as per kwh of energy produced  per day it is cheaper. Jinyi evacuated tube collectors are particularly easy to  install, reducing the installation cost and thus improving $/kWh.
  17. What is the  solar radiation (insolation) level where I live?
Solar insolation is the amount of  electromagnetic energy incident on the surface of the earth. In other words,  how much sunlight is shining down on us. Visit http://www.gaisma.com/en for  more information.
18. Can Jinyi  solar collectors be used in a drainback configuration?
Yes. The end port version of the Jinyi solar thermal  collector is very suited to drainback use. The question is often  asked if the solar collector will be damaged when the pump turns off and the  system stagnates in good sun. No, it won't, as the collectors is  designed to withstand stagnation. What must be considered though is the  insulation used on the piping close to the collectors, as this must be able to  withstand stagnation temperatures.
19. What is a  solar water heater?
A solar hot water heater uses the solar energy  to pre-heat household water before it enters the conventional gas (or electric)  water heater. The solar water heating system could generate up to 90% of your  annual water heating needs.
20. How  hot can solar heated domestic water get?
Water heated by the sun can reach the  temperature exceeding 212º F, but the normal temperature for household use is  only 120º to 130º F.
21. Are there  different kinds of solar water heaters?
There are two kinds of solar water heating  systems: active or passive. Active solar heating systems rely upon moving  mechanical parts in order to transport heat, while passive ones simply use the  sun to accomplish this action. The bulk of systems installed in EU and US are  active because they are considered to be more efficient and attractive.  However, most of the solar water heating systems installed worldwide are  passive because they are simple and need no auxiliary power (electricity) to  operate.
22. How  do active solar collectors work?
The water contained within the gas or  electric water heater is circulated through the solar collectors in a  single-tank system. Or a separate tank is used to pre-heat the water before it  enters the conventional water heater in a two-tank system. A  two tank system is usually considered to be the best option but if properly  managed, a single tank system can provide between 50 and 80% of the household  needs for hot water. The water being circulated is gradually heated and the  system should be sized to provide between fifteen to twenty-five gallons of hot  water per person per day. A reliable automatic control to operate the pump is  essential. Fortunately, pumps and electronic controls have evolved and can be  expected to provide over twenty years of service.
23. How do  passive solar collectors work?
Passive systems can be divided into two types: thermosiphon  and integral collector storage(ICS). Passive solar water  heaters are popular due to their inherent simplicity and reliability. The  storage tank is located on the roof and heating effect of the sun causes warm  water to circulate within it. Cold water flows directly to the tank on the  roof, and then flows to a conventional water heater located on the ground  level. The distance between the solar water heating system and ground level  water heater should be as short as possible in order to reduce the amount of  cold water sitting in the pipe between the two units. In the case of a  thermosiphon system, an insulated tank will prevent the loss of stored heat  during the night. 
24. Will  solar heating affect how much water I have? Will I have to change my bathing  and cleaning routine?
You will actually have much more hot water than  ever before. If the solar water heating system is sized well for your family,  you will no longer need to wait for the water heater to recharge between  showers.
  Solar water heaters are always installed in  addition to your regular water heater, which means that even during bad weather  you will still have hot water. In order to maximize your savings, you should try  to use the most hot water in the late morning and early afternoon when the  solar water heating system is operating at its peak. Also, it helps to spread  your cleaning load over the week. This will reduce the amount your regular  water heater must operate.
25. Will the  solar heating system affect my existing water heater?
Yes. Since the water heater will operate far less  frequently, solar water heating system will significantly prolong its service  life. Some water heaters retrofitted with solar heating system in 1974 are  still in service today, over a quarter of a century later. The using life of an  ordinary gas heater without solar system is between five and ten years.
26. How much do  I save?
It depends on the size of the solar water  heating system, the needs of your family and the way you currently heat your  water. The average annual cost for water heating can be over half the expense  of a household’s entire annual gas bill, especially in those homes with  teenagers or shower hogs. In an average home, a  person uses between fifteen and twenty-five gallons of hot water a day, which  can cost $5.00 to $25.00 per person every month. A family of four could spend about  $384 to $1200 a year  just for heating water. A utility bill is sometimes structured to charge for  energy at varying rates or tiers, where the most costly level or tier is levied  in winter, when you are using the most gas. A solar water heating system can  reduce your daily gas consumption. This chopping off or shaving of the highest  can have a profound affect on the cost of winter utility expense.